TERMS OF SERVICE
ENGLISH
The terms of this agreement ("Terms of Service") govern the relationship between you and YOUNGVINE,
(hereinafter "YOUNGVINE" or "Us" or "We") regarding your use of YOUNGVINE's games,
websites and related services (the "Service"). Use of the Service is also governed by YOUNGVINE's
Privacy Policy and other relevant policies, which are incorporated herein by reference.
Before accessing or using the Service, including browsing any YOUNGVINE website or accessing a game, you must
agree to these Terms of Service and the Privacy Policy. You may also be required to register an account on the
Service (an "Account"). By registering for an Account or otherwise using the Service, you affirm that you are
the legal age of majority in your country of residence. If you are not, your legal guardian must review and
agree to these Terms. If you access the Service from a Social Networking Site ("SNS"), such as Facebook or
Google+, you shall comply with its terms of service/use as well as these Terms of Service.
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE
TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS
VOID WHERE PROHIBITED.
YOUNGVINE reserves the right, at its discretion, to change, modify, add or remove portions of these Terms of
Service, its Privacy Policy and other relevant YOUNGVINE policies at any time by posting the amended terms on the
YOUNGVINE Service. You will be deemed to have accepted such changes by continuing to use the Service. If at any
point you do not agree to any portion of the then-current version of our Terms of Service, the YOUNGVINE Privacy
Policy, or any other YOUNGVINE policy, rules or codes of conduct relating to your use of the Service, your
license to use the Service shall immediately terminate, and you must immediately stop using the Service.
- License
1.1. Grant of a Limited License to Use the Service
Subject to your
agreement and continuing compliance with these Terms of Service and any other relevant YOUNGVINE policies,
YOUNGVINE grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to
access and use the Service for your own non-commercial entertainment purposes. You agree not to use the
Service for any other purpose.
The following restrictions apply to the use of the Service:
You
accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any
use of your credit card or other payment instrument (e.g. PayPal) by minors.
You shall not (or attempt
to) purchase, sell, rent or give away your Account, create an Account using a false identity or information,
or on behalf of someone other than yourself; You shall not use the Service if you have previously been
removed by YOUNGVINE, or previously been banned from playing any YOUNGVINE game.
You shall use your
Account only for non-commercial purposes; You shall not use the Service to advertise, or solicit, or
transmit any commercial advertisements, including chain letters, junk or spam e-mail or repetitive or
misleading messages to anyone.
Login information and Your Account
You may be required to select a
password for your Account or you may also use other credentials to access the Account ("Login Information").
You shall not share the Account or the Login Information, nor let anyone else access your Account or do
anything else that might jeopardize the security of your Account. In the event you become aware of or
reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized
disclosure of the Login Information, you must immediately notify YOUNGVINE and modify your Login Information.
You are solely responsible for maintaining the confidentiality of the Login Information, and you will be
responsible for all uses of the Login Information, including purchases, whether or not authorized by you.
You are responsible for anything that happens through your Account.
YOUNGVINE reserves the right to
remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a
third party that a username violates the third party's rights.
The Service supports only one Account
per game on a supported device.
License Limitations
Any use of the Service in violation of these
License Limitations is strictly prohibited, can result in the immediate revocation of your limited license
and may subject you to liability for violations of law.
You agree that you will not, under any
circumstances:
Engage in any act that YOUNGVINE deems to be in conflict with the spirit or intent of the
Service or make improper use of YOUNGVINE's support services.
Use or take part (directly or indirectly)
in the use of cheats, exploits, automation software, emulators, bots, hacks, mods or any unauthorized
third-party software designed to modify or interfere with the Service, any YOUNGVINE game or any YOUNGVINE
game experience.
Modify or cause to be modified any files that are a part of the Service or any
YOUNGVINE game without YOUNGVINE's express written consent.
Disrupt, interfere with or otherwise
adversely affect the normal flow of the Service or otherwise act in a manner that may negatively affect
other users' experience when using the Service or playing YOUNGVINE's games. This includes win trading and
any other kind of manipulation of rankings, taking advantage of errors in the Service to gain an unfair edge
over other players and any other act that intentionally abuses or goes against the design of the
Service.
Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or
server ("Server") used to offer or support the Service or any YOUNGVINE game environment.
Institute,
assist, or become involved in any type of attack, including without limitation distribution of a virus,
denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person's
use or enjoyment of the Service.
Attempt to gain unauthorized access to the Service, Accounts
registered to others or to the computers, Servers, or networks connected to the Service by any means other
than the user interface provided by YOUNGVINE, including but not limited to, by circumventing or modifying,
attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify,
any security, technology, device, or software that is part of the Service.
Post any information that is
abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise
objectionable or offensive or engage in ongoing toxic behavior, such as by repeatedly posting information on
an unsolicited basis.
Post any information that contains nudity, excessive violence, or offensive
subject matter or that contains a link to such content.
Attempt to, or harass, abuse, or harm, or
advocate or incite harassment, abuse, or harm of another person, group, including YOUNGVINE employees,
including YOUNGVINE's customer service representatives.
Make available through the Service any material
or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of
publicity, or other right of any person or entity or impersonates any other person, including without
limitation a YOUNGVINE employee.
Reverse engineer, decompile, disassemble, decipher or otherwise attempt
to derive the source code for any underlying software or other intellectual property used to provide the
Service or any YOUNGVINE game, or to obtain any information from the Service or any YOUNGVINE game using any
method not expressly permitted by YOUNGVINE.
Solicit or attempt to solicit Login Information or any
other login credentials or personal information from other users of the Service or any YOUNGVINE
game.
Collect or post anyone's private information, including personally identifiable information
(whether in text, image or video form), identification documents, or financial information through the
Service.
Use any YOUNGVINE game for gambling, betting or any similar activity in which prizes or rewards
can be won (directly or indirectly), including betting on the outcome of matches in which you participate as
a player, irrespective of whether or not there is a fee or stake involved.
use our services for any
commercial purpose or for the benefit of any third party, except as expressly permitted by YOUNGVINE or
otherwise by us from
time to time, including any of the following activities:
making postings
about a product or service offered by you or by any company in which you hold a direct or indirect
interest;
making postings (whether written by you or anyone else) in exchange for money or other
benefits or compensation from any third party;
posting information about product or shipping
availability from third party suppliers, whether such third parties are in competition with us or not;
or
asking any other postings not in good faith;
YOUNGVINE reserves the right to determine what
conduct it considers to be in
violation of the rules of use or otherwise outside the intent or spirit
of these Terms of Service or the Service itself. YOUNGVINE reserves the right to take action as a result,
which may include terminating your Account and prohibiting you from using the Service in whole or in
part.
1.2. Suspension and Termination of Account and Service
WITHOUT LIMITING ANY OTHER REMEDIES,
YOUNGVINE MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR PORTIONS
THEREOF IF YOU ARE, OR YOUNGVINE SUSPECTS THAT YOU ARE, FAILING TO COMPLY
WITH ANY OF THESE TERMS OF SERVICE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE,
WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USER NAME AND PERSONA IN THE SERVICE AS A RESULT OF ACCOUNT
TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED
WITH YOUR USE OF THE SERVICE, AND YOUNGVINE IS UNDER NO OBLIGATION TO
COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT,
SUSPEND OR TERMINATE THE SERVICE AND USER ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND
SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL
STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE
LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY
WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND
AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD PARTY
INTELLECTUAL PROPERTY RIGHTS.
YOUNGVINE RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN
INACTIVE FOR 180 DAYS.
YOUNGVINE reserves the right to stop offering and/or supporting the Service or a
particular game or part of the Service at any time, at which point your license to use the Service or a part
thereof will be automatically terminated. In such event, YOUNGVINE shall
not be required to provide refunds, benefits or other compensation to users in connection with such
discontinued Service. Termination of your Account can include disabling your access to the Service or any
part thereof including any content you submitted or others submitted.
You may terminate your Account at
any time and for any reason.
- Ownership
2.1. Games and Service
All rights, title and interest in and to the
Service (including without limitation any games, titles, computer code, themes, objects, characters,
character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical
compositions, audio-visual effects, methods of operation, moral rights, documentation, in-game chat
transcripts, character profile information, recordings of games played using a
YOUNGVINE game client, and the YOUNGVINE game clients and server
software) are owned by YOUNGVINE.
YOUNGVINE reserves all rights, including without limitation, all intellectual property rights or other
proprietary rights, in connection with its games and the Service.
2.2. Accounts
NOTWITHSTANDING
ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER
PROPERTY INTEREST IN THE ACCOUNT, YOU JUST HAVE THE RIGHT TO USE THE ACCOUNT AND YOU FURTHER ACKNOWLEDGE AND
AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT
OF YOUNGVINE.
2.3. Virtual
Items
You acknowledge and agree: (a) that YOUNGVINE may change the price of Virtual Items at any time,
without notice, for any reason or for no reason, (b) that the amount of virtual points necessary to obtain
certain Virtual Items may fluctuate, and (c) that YOUNGVINE has no
liability to You for any changes in the price of such Virtual Items and/or the amount of virtual points
necessary to obtain Virtual Items. YOUNGVINE reserves the right, without
prior notification, to limit the quantity of the Virtual Items You can purchase and/or to refuse to allow
You to purchase such Virtual Items. You acknowledge and agree that
YOUNGVINE shall have no liability for loss of Virtual Items due to any unauthorized third party
activity, such as hacking, phishing, password mining, social engineering, and/or any other unauthorized
third party activity. YOUNGVINE may replace such lost Virtual Items at its
sole discretion on a case-by-case basis, without incurring any further obligation or liability. YOUNGVINE owns, has licensed, or otherwise has rights to use all of the
content that appears on or in the Service. Notwithstanding any provision to the contrary herein, You agree
that You have no right or title in or to any content that appears in the Service, including without
limitation the Virtual Items therein, whether “earned” in a game or “purchased” from YOUNGVINE.
- User Content
3.1User Conduct
You may be required to register an account (the
“Account”) on the Service. Your use of the Service is governed by and maintained and enforced by YOUNGVINE through “User Conduct.” You
are entirely responsible for knowing, understanding, and abiding by User Conduct. The User Conduct rules are
not exhaustive, and YOUNGVINE reserves
the right to determine which conduct is considered to be outside the spirit of the Games and to take
disciplinary measures, including the termination and deletion of user accounts, prohibiting user from using
the Service in whole or in part. User Conduct governs all aspects of your interaction with the Games,
including, without limitation, selecting an in-game name, posting messages, interacting with other users,
and otherwise accessing the Games.
You acknowledge and agree that if
YOUNGVINE finds, at its sole discretion, that you have violated
User Conduct, you may no longer have access to the violating item/items
and/or YOUNGVINE reserves the right to
take actions, which may include terminating your account and prohibiting you from using the Service in whole
or in part.
3.2. Submission of User Content
"User Content" means any communications, images,
sounds, and all the material, data, and information that you upload or transmit through a YOUNGVINE game
client or the Service, or that other users upload or transmit, including without limitation any chat text.
By transmitting or submitting any User Content while using the Service, you affirm, represent and warrant
that such transmission or submission is (a) accurate and not confidential or misleading; (b) not in
violation of any laws, contractual restrictions or other third party rights, and that you have permission
from any third party whose personal information or intellectual property is comprised in the User Content;
(c) free of viruses, adware, spyware, worms or other malicious code; and (d) you acknowledge and agree that
any of your personal information within such content will at all times be processed by YOUNGVINE in
accordance with its Privacy Policy.
The Service may include various forums, blogs, and chat rooms where
You and other users can post Your observations and comments on designated topics (“User Content”). YOUNGVINE
cannot guarantee that other users will not use the ideas and information that You share. Therefore, if You
have an idea or information that You would like to keep confidential do not post it on the Service. YOUNGVINE
IS NOT RESPONSIBLE FOR ANY USER’S USE, MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION POSTED IN
ANY FORUMS, BLOGS AND CHAT ROOMS INCLUDING, WITHOUT LIMITATION, YOUR USE, MISUSE, OR MISAPPROPRIATION, OR
ANY INFORMATION A USER MAY PROVIDE TO ANY SERVICE PROVIDER OR OTHER USERS. By making available any User
Content through the Service, You hereby grant to YOUNGVINE a worldwide, irrevocable, perpetual,
non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, copy, adapt,
modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream,
broadcast, access, view, and otherwise exploit such User Content only on, through or by means of the
Service. YOUNGVINE does not claim any ownership rights in any such User Content and nothing in these Terms
will be deemed to restrict any rights that You may have to use and exploit any such User Content. You
acknowledge and agree that You are solely responsible for all User Content that You make available through
the Service. Accordingly, You represent and warrant that: (i) You either are the sole and exclusive owner of
all User Content that You make available through the Service or that You have all rights, licenses, consents
and releases that are necessary to grant to YOUNGVINE the rights in such
User Content as contemplated under these Terms; and (ii) neither the User Content nor Your posting,
uploading, publication, submission or transmittal of the User Content or
YOUNGVINE’ use of the User Content (or any portion thereof) on, through or by means of the Service
will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral
rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in
the violation of any applicable law or regulation. YOUNGVINE may or may
not regulate User Content and provides no representations or guarantees regarding the accuracy, quality, or
integrity of any User Content posted on the Service. You acknowledge that chats, postings, or materials
posted by users are neither endorsed nor controlled by YOUNGVINE, and
these communications should not be considered reviewed or approved by
YOUNGVINE. By using the Service You acknowledge and accept that You may be exposed to material You
find offensive or objectionable. You are solely responsible for Your activities in connection with User
Content and You agree that YOUNGVINE will not under any circumstances be
responsible or liable for any User Content, including, but not limited to, errors in any User Content or any
loss or damage incurred by use of the User Content or for any failure to or delay in removing User
Content. YOUNGVINE reserves the right (but shall at no time be obligated)
to, in its sole discretion, remove, block, edit, move, disable or permanently delete User Content from the
Service with or without notice for any reason whatsoever. You hereby agree that, to the maximum extent
permitted by applicable law, YOUNGVINE shall at no time be responsible or
held liable for the removal, modification or blocking of material or User Content that may be considered
offensive and shall at no time be obligated to effect such removal other than under applicable law. YOUNGVINE welcomes and encourages Your feedback, comments and suggestions
for improvements to the Service (“Feedback”). You may submit Feedback using the contact information provided
on the Site. You acknowledge and agree that all Feedback will be the sole and exclusive property of YOUNGVINE and You hereby irrevocably assign to
YOUNGVINE and agree to irrevocably assign to YOUNGVINE all of Your
right, title, and interest in and to all Feedback, including without limitation all worldwide patent,
copyright, trade secret, trademark, moral rights and other proprietary or intellectual property rights
therein. At YOUNGVINE’ request and expense, You will execute documents and
take such further acts as YOUNGVINE may reasonably request to assist YOUNGVINE to acquire, perfect, and maintain its intellectual property
rights and other legal protections for the Feedback.
3.2.1. Content Screening
YOUNGVINE assumes no
responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for
monitoring the Service for inappropriate content or conduct. We do not, and cannot, pre-screen or monitor
all User Content. Your use of the Service is at your own risk. By using the Service, you may be exposed to
User Content that is offensive, indecent or otherwise not in line with your expectations. You bear all risks
associated with the use of any User Content available in connection with the Service. At our discretion, our
representatives or technology may monitor and/or record your interaction with the Service or communications
(including without limitation chat text) when you are using the Service.
By entering into these Terms
of Service, you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge
and agree that you have no expectation of privacy concerning the transmission of any User Content, including
without limitation chat text or voice communications.
YOUNGVINE reserves the right in its sole
discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any
User Content (including without limitation your User Content) without notice for any reason or for no reason
at any time. If at any time YOUNGVINE chooses, in its sole discretion, to monitor the Service, YOUNGVINE
nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any
inappropriate User Content. We have the right, but not the obligation, in our sole discretion to edit,
refuse to post, or remove any User Content.
3.3. Information Use by Other Members of the
Service
3.3.1. Public Discourse
The Service may include various forums, blogs and chat features
where you can post User Content, including your observations and comments on designated topics.
YOUNGVINE cannot guarantee that other members will not use the ideas and
information that you share. Therefore, if you have an idea or information that you would like to keep
confidential and/or don't want others to use, do not post it on the Service. YOUNGVINE shall have no responsibility to evaluate, use or compensate you for any
ideas or information you may choose to submit.
3.3.2. Responsible For Your Own Content
You are
solely responsible for the information that you post on, through or in connection with the Service and that
you provide to others. YOUNGVINE may reject, refuse to post or delete any
User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of
YOUNGVINE violates these Terms of Service.
3.3.3. Your License to
YOUNGVINE
You hereby grant to YOUNGVINE an irrevocable, perpetual,
transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign
to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture,
commercialize, publish, distribute, sell, license, sublicense, transfer, lease, transmit, publicly display,
publicly perform, or provide access to electronically, broadcast, communicate to the public by
telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User
Content as well as all modified and derivative works thereof in connection with our provision of the
Service, including marketing and promotions of the Service. You also hereby grant to YOUNGVINE the right to authorize others to exercise any of the rights granted to
YOUNGVINE under these Terms of Service. Except as prohibited by law, you
waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of
whether your User Content is altered or changed in any manner. YOUNGVINE
does not claim any ownership rights in your User Content and nothing in these Terms of Service is
intended to restrict any rights that you may have to use and exploit your User Content. YOUNGVINE has no obligation to monitor or enforce your intellectual property rights
in or to your User Content.
3.4. User Interactions
You are solely responsible for your
interactions with other users of the Service and any other parties with whom you interact through the
Service and/or YOUNGVINE games. YOUNGVINE reserves the right, but has no obligation, to become involved in any
way with these disputes. You will fully cooperate with YOUNGVINE to investigate any suspected unlawful,
fraudulent or improper activity, including, without limitation, granting YOUNGVINE access to any
password-protected portions of your Account.
If you have a dispute with one or more users, you release
us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands
and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any
way connected with such disputes.
- Fees and Purchase Terms
4.1.Purchases
When conducting online purchases with
YOUNGVINE.com, you must provide true, accurate, and complete information about yourself and provide a
non-fraudulent means of payment. If you provide any personal or financial information that is untrue,
inaccurate, or incomplete, or if YOUNGVINE has reasonable grounds to suspect that the information you provide
is untrue, inaccurate, or incomplete, YOUNGVINE has the right to void related financial transactions, to
revoke all associated software licenses acquired via such transactions, and to refer to appropriate
authorities the details of such incidents.
In the Service you may purchase, with "real world" money, a
limited, personal, non-transferable, non-sublicensable, revocable license to use (a) "virtual currency",
including but not limited to virtual cash or diamonds, all for use in YOUNGVINE games; (b) "virtual in-game
items" (together with "virtual currency", "Virtual Items"); and (c) other goods or services ("Merchandise").
You are only allowed to purchase Virtual Items from us or our authorised partners through the Service, and
not in any other way.
YOUNGVINE may manage, regulate, control, modify or eliminate Virtual Items and/or
Merchandise at any time, with or without notice. YOUNGVINE shall have no liability to you or any third party
in the event that YOUNGVINE exercises any such rights.
The transfer of Virtual Items and Merchandise is
prohibited except where expressly authorized in the Service. Other than as expressly authorized in the
Service, you shall not sell, purchase, redeem or otherwise transfer Virtual Items or Merchandise to any
person or entity or attempt any of the aforesaid, including but not limited to YOUNGVINE, another user or any
third party.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND
NON-REFUNDABLE,UNLESS OTHERWISE AGREED.
The provision of Virtual Items for use in YOUNGVINE games is a
service provided by YOUNGVINE that commences immediately upon acceptance by YOUNGVINE of your
purchase.
4.2. Payment of Fees
You agree to pay all fees and applicable taxes incurred by you or
anyone using an Account registered to you(including telecommunications and other costs and expenses that may
arise from the use of authorized items). YOUNGVINE may revise the pricing for the goods and services offered
through the Service at any time. YOU ACKNOWLEDGE THAT YOUNGVINE IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY
REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT
IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
- Refunds
If you give your account or payment details to someone else, appear to be
abusing our policies, or don’t protect your account with authentication, we usually can’t issue a
refund.
In case of refund, payment processor's standard terms and conditions regarding refunds will
apply. User refunds are exclusive of taxes previously charged to users for product purchases.
5.1
Special refund regulation for Google Play
If the purchase isn’t what you expected, doesn’t work, or you
don’t want it any more, you can:
Request a refund on the Google Play website. If it’s less than 48
hours since you bought an app or made an in-app purchase, you can request a refund through Google
Play.
5.2 Special refund regulation for AppStore
You can report to Apple a problem with any
purchase that you've made using the link http://reportaproblem.apple.com/. If technical problems prevent or
unreasonably delay delivery the Game, your exclusive and sole remedy is either replacement of the Game or
refund of the price paid, as determined by Apple. From time to time, Apple may refuse a refund request if
Apple finds evidence of fraud, refund abuse, or other manipulative behavior. Please see
https://support.apple.com/ for more information .
- Updates to the Service
You understand that the Service is an evolving one. YOUNGVINE
may require that you accept updates to the Service and to YOUNGVINE's games you have installed on your device
or computer. You acknowledge and agree that YOUNGVINE may update the Service and YOUNGVINE games, with or
without notifying you. You may need to update third party software from time to time in order to receive the
Service and play YOUNGVINE games. All problems encountered during the use
of the Service, including those with regard to Your Account, can be reported to YOUNGVINE when the problem is
encountered privacy@YOUNGVINE.com.
- Disclaimer of Warranties
WITHOUT LIMITING YOUNGVINE'S LIABILITY UNDER SECTION 7 BELOW,
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE
OF TRADE. YOUNGVINE DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR
LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE
CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALL DOWNLOADING AND USING ANY OF THE SOFTWARE OR SERVICES OFFERED ON THE
WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ALL DAMAGE TO YOUR DEVICE
SYSTEM, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM SUCH ACTIVITIES.
Some jurisdictions do not allow
the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.
- Limitation of Liability; Sole and Exclusive Remedy; Indemnification
TO THE MAXIMUM
EXTENT PERMITTED BY LAW, YOUNGVINE SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL,
SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS,
LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING
OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICE ITSELF, WHETHER BASED ON CONTRACT,
TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT YOUNGVINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, YOUNGVINE SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT
YOU HAVE PAID TO YOUNGVINE IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX (6) MONTHS IMMEDIATELY
PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID
ANYTHING TO YOUNGVINE DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND YOUNGVINE'S EXCLUSIVE LIABILITY) FOR ANY
DISPUTE WITH YOUNGVINE IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.
NOTHING IN THESE TERMS
OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY RESULTING
FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF YOUNGVINE OR FOR DEATH OR PERSONAL INJURY ARISING FROM ANY
NEGLIGENCE OR FRAUD OF YOUNGVINE.
You agree to indemnify, defend and hold YOUNGVINE (and our officers,
directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or
other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising
out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does
not apply if the infringement of rights is not attributable to your intentional or negligent behavior.
- Dispute Resolution and Attribution
IF A DISPUTE ARISES BETWEEN YOU
AND YOUNGVINE, WE STRONGLY ENCOURAGE YOU TO FIRST CONTACT US DIRECTLY TO SEEK A RESOLUTION.
9.1
Pre-Arbitration Claim Resolution
For all Disputes, whether pursued in court or arbitration, you must
first give YOUNGVINE an opportunity to resolve the Dispute. You must commence this process by written
notification to the YOUNGVINE at Rm.1902,
Easey Comm.Bldg., 253-261
Hennessy Road,Wanchai, KONG. That written notification must include (1) your name, (2) your
address, (3) a written description of your Claim, and (4) a description of the specific relief you seek. If
YOUNGVINE does not resolve the Dispute within 45 days after it receives your written notification, you may
pursue your Dispute in arbitration. You may pursue your Dispute in a court only under the circumstances
described below.
9.2 Exclusions from Arbitration/Right to Opt Out
Notwithstanding the above, you
or YOUNGVINE may choose to pursue a Dispute in court and not by arbitration if (a) the Dispute qualifies, it
may be initiated in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS
FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the “Opt-Out Deadline”). You may opt out of this
Provision by mailing written notification to YOUNGVINE at Rm.1902, Easey
Comm.Bldg.,253-261 Hennessy Road,Wanchai, HONG KONG. Your written notification must include (1)
your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with
YOUNGVINE through arbitration. Your decision to opt-out of this Provision will have no adverse effect on your
relationship with YOUNGVINE. Any opt-out request received after the Opt-Out Deadline will not be valid and
you must pursue your Dispute in arbitration or small claims court.
- Severability
You and YOUNGVINE agree that if any portion of these Terms of Service or
of the YOUNGVINE Privacy Policy is found illegal or unenforceable, in whole or in part by any court of
competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent
of such determination of invalidity or unenforceability without affecting the validity or enforceability
thereof in any other manner or jurisdiction and without affecting the remaining provisions of the terms,
which shall continue to be in full force and effect.
- General Provisions
11.1. Assignment
YOUNGVINE may assign or delegate these Terms of Service and/or the YOUNGVINE Privacy Policy, in whole or in part,
to any person or entity at any time with or without your consent. You may not assign or delegate any rights or
obligations under the Terms of Service or Privacy Policy without YOUNGVINE's prior written consent, and any
unauthorized assignment and delegation by you is ineffective.
11.2. Supplemental Policies
YOUNGVINE may publish additional policies related to specific services such as forums, contests or loyalty
programs. Your right to use such services is subject to those specific policies and these Terms of Service.
11.3. Entire Agreement
These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein
(including the YOUNGVINE Privacy Policy), contain the entire understanding of you and YOUNGVINE, and supersede all
prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or
written, or whether established by custom, practice, policy or precedent, between you and us with respect to the
Service.
11.4. No Waiver
The failure of YOUNGVINE to require or enforce strict performance by you of any provision of these Terms of
Service or the YOUNGVINE Privacy Policy or failure to exercise any right under them shall not be construed as a
waiver or relinquishment of YOUNGVINE's right to assert or rely upon any such provision or right in that or any
other instance.
The express waiver by YOUNGVINE of any provision, condition, or requirement of these Terms of Service or the
YOUNGVINE Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision,
condition or requirement.
Except as expressly and specifically set forth in this these Terms of Service, no representations, statements,
consents, waivers, or other acts or omissions by YOUNGVINE shall be deemed a modification of these Terms of
Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed
officer of YOUNGVINE.
11.5. Notices
We may notify you via postings in Game, and via e-mail or any other communications means to contact information
you provide to us.
11.6. Equitable Remedies
You acknowledge that the rights granted and obligations made under these Terms of Service to YOUNGVINE are of a
unique and irreplaceable nature, the loss of which shall irreparably harm YOUNGVINE and which cannot be replaced
by monetary damages alone so that YOUNGVINE shall be entitled to injunctive or other equitable relief (without
the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory
breach by you.
You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the
operation of the Service or any YOUNGVINE game, exploitation of any advertising or other materials issued in
connection therewith, or exploitation of the Service or any content or other material used or displayed through
the Service and agree to limit your claims to claims for monetary damages, limited by Section 7 (if any).
11.7. Force Majeure
YOUNGVINE shall not be liable for any delay or failure to perform resulting from causes outside the reasonable
control of YOUNGVINE, including without limitation any failure to perform hereunder due to unforeseen
circumstances or cause beyond YOUNGVINE's control such as acts of God, war, terrorism, riots, embargoes, acts of
civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities,
fuel, energy, labor or materials.